Question 1

Does it really speak Bangla?

Accepted Answer

Yes — NeuronBD is Bangla-first. It uses a Bangla-tuned brain and replies in fluent, natural Bangla, so customers feel like they’re talking to a local. English works too.

Question 2

How does it answer questions about my business?

Accepted Answer

You upload your documents, FAQs or website pages. NeuronBD indexes them and grounds every answer in that content (RAG) — so it quotes your real prices and policies, not generic guesses.

Question 3

Do I need any technical skills?

Accepted Answer

No. Everything is configured from the dashboard. The website chatbot is added with a single snippet.

Question 4

How does billing work?

Accepted Answer

Simple monthly plans in BDT, paid via bKash, Nagad or Rocket. Chat is billed per message with clear usage meters and optional top-ups.

Question 5

What happens to the leads?

Accepted Answer

Every phone number or name a customer shares is captured, de-duplicated and validated. You’re notified instantly by email or Telegram and can see all leads and transcripts in your dashboard.